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Before you contact us with your query, make sure you can’t find the answer yourself on our website. Simple answers are provided with links to further information under the Frequently Asked Questions pages.  You can also use the search facility.

Members requiring an estimate of your benefits:

If you work for the HSC or a GP Practice please ask your HR department/practice manager to send in a completed Employer Request for Illustration of Pension Benefit.

Change of Details:

If you wish to change your details including your address or bank details you will need to put this in writing to:

HSC Pension Service
Waterside House
75, Duke Street
Londonderry
BT47 6FP

Got a question or wish to provide some feedback on our service?  To submit an enquiry or provide feedback to HSC Pension Service please email hscpensions@hscni.net or click on the Questions Ask Us! Icon below.Ask Us

If you CAN’T find your answer please contact us on 028 7131 9111 and select the option you require:

  • Option 1:  If you are a current scheme member or a trust employer
  • Option 2:  If you are currently in receipt of a pension and have a query
  • Option 3:  If your query is concerning a General Medical or Dental Practitioner including GP Locum, or if you are a GP Practice Manager or a Directional Body Manager
  • Option 4:  If your query is regarding your Annual Benefit Statement or Member Self Service.

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